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Escalation Matrix

Details of	Contact Person	Address	Contact No.	Email Id	Working Hour
Customer care	Ms. Niyal Miyavada	701-702, A Wing, Samudra Complex, 7th Floor Off. C.G. Road, Nr. Girish Cold Drinks, Navrangpur, Ahmedabad, Gujarat- 380009, India.	079-66664040	support@beelinebroking.com	Mon - Fri (9:30 AM to 6:30 PM)
Head of Customer care	Ms. Dixita Parmar	701-702, A Wing, Samudra Complex, 7th Floor Off. C.G. Road, Nr. Girish Cold Drinks, Navrangpur, Ahmedabad, Gujarat- 380009, India.	079-66664040	support@beelinebroking.com	Mon - Fri (9:30 AM to 6:30 PM)
Compliance Officer	Mr. Pradip Sandhir	701-702, A Wing, Samudra Complex, 7th Floor Off. C.G. Road, Nr. Girish Cold Drinks, Navrangpur, Ahmedabad, Gujarat- 380009, India.	079-66664040	compliance@beelinebroking.com	Mon - Fri (10:00 AM to 5:00 PM)
CEO	Mr. Pradip Sandhir	701-702, A Wing, Samudra Complex, 7th Floor Off. C.G. Road, Nr. Girish Cold Drinks, Navrangpur, Ahmedabad, Gujarat- 380009, India.	079-66664040	ceo@beelinebroking.com	Mon - Fri (11:00 AM to 5:00 PM)

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html and/or, NSE at https://investorhelpline.nseindia.com/NICEPLUS/ and/or, BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx and/or, MCX at https://www.mcxindia.com/Investor-Services/grievances and/or NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.